Product Quality Guarantee

At Radiant Orbit, we prioritize product quality and customer satisfaction by offering a Product Quality Guarantee.

Manufacturer’s Warranty:
All items are backed by the manufacturer's warranty. For specific warranty details, please don’t hesitate to contact us.

What if my product arrives damaged?

• Upon delivery, inspect the packaging for any signs of damage. If you notice damage, including to the box, make a note of it when signing for the delivery.
• If you cannot open the package immediately but suspect damage, write “suspect damage” on the delivery receipt.
• Should your item(s) arrive damaged, send clear photos to support@radiantorbit.com. We will process a replacement or refund, typically within one business day.

Your satisfaction is our priority, and we’re here to ensure a smooth and hassle-free experience.